Travelodge Review

Watch this item
Travelodge go to www.travelodge.co.uk
1.5 stars
Average rating for this product is: 1.5 out of 5

From 2 ratings and 152 reviews

Thumb down 22% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Guest's Review of Travelodge

4th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Date of stay
    03/10/09
  • Accommodation
    1 stars
  • Food
    1 stars
  • Location
    1 stars
  • Location of Hotel
    North Weald Harlow, Essex England
  • Board Basis
    Room only
  • Customer Service
    1 stars
  • Facilities
    1 stars

Having booked and paid for two rooms on 24/08/09, for an overnight stay for the 03/10/09, we arrived at the hotel to be advised that they only had one room available, as it is a first come first serve basis, they had another room available in a hotel 6 miles away, as we were out with friends for the day and evening, this was not acceptable to us, bearing in mind they have had my money since 24 August. We had spent the day at Stoke by Nayland Golf Club and Spa, therefore were in need of a shower to get ready for dinner at Smiths at 9.15.We spoke to the manageress by telephone, who was totally unhelpful and obviously does not know the meaning of customer service and was not interested that our whole evening had been ruined. As we had no time to find alternative accommodation the only thing we could do was to cancel our booking at Smiths and go home. I can honestly say I will never use Travelodge ever again and would discourage any friends or family from using them.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Guest's review has yet to be rated - Be the first!

How helpful did you find this review?