Stoves genus Stainless Steel Electric Double Oven Review

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Stoves genus Stainless Steel Electric Double Oven
1.7 stars
Average rating for this product is: 1.7 out of 5

From 0 ratings and 10 reviews

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mosquito21's Review of Stoves genus Stainless Steel Electric Double Oven

4th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Special Features
    Totally unreliable!!!!!
  • Durability
    1 stars
  • Service & Support
    2 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    4 stars
  • Style
    4 stars

We bought our Stoves Genus double oven when it first came out and it cost us a whopping £1,000. When it was delivered it wasn't working so Stoves replaced the whole oven 2 weeks later. Since then we have received 4 new control panels, a new grill unit for the top oven, had several other glitches and when we had a short power failure the other week the top grill turned itself on (even with the door closed) and it was only when I smelt burning and went to look that I realised this had happened. If we had been out it would have burnt down the house. Now each time we close the bottom oven door it switches the oven on itself and makes a terrible humming noise so we are having to turn the entire thing off at the mains because it isn't safe. We are waiting, yet again, for a Stoves engineer to come out next week. This oven is the worst decision we made - nothing but hassle from day one, totally unreliable. The best decision we made was to take out an extended warranty otherwise it would have cost us another fortune on repairs. Would never recommend this to anyone. We are going to push Stoves to replace with a different model as this one is definitely not fit for purpose.

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