AirTran Airways Review

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AirTran Airways
2.1 stars
Average rating for this product is: 2.1 out of 5

From 2 ratings and 47 reviews

Thumb down 36% of users recommend this product

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Guest's Review of AirTran Airways

Overall Rating

1 stars
  • Value for money
    1 stars
  • Flight From - To
    Orlando to Las Vegas
  • Flight on time?
    1 stars
  • Comfort on flight
    1 stars
  • Flight Date
    August 2009
  • Ticket class
    Economy
  • Customer service
    1 stars
  • Quality of food
    1 stars

Outraged. On a flight from Orlando to Las Vegas with a change of planes in Atlanta. They not only changed the gate but a different concourse. We went as fast as we could only to get to the gate and told the plane was ready to take off. Would not let us on. Repeatedly told us it was our fault.This was 1:20 pm. The only other flight they had was 11:00 pm that night. I cannot wait 10+ hours in an airport (medical issues). They were not helpful in assisting us to get another flight out on a different carrier. Bottom line is we paid $750 for 2 tickets on another carrier in order to get out of Atlanta at a reasonable time. They could care less about you. I have been trying to reach the CEO, however, the customer relations dept. intercepts my letters. They will not forward them to him. AirTran is abominable.


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