Guest's Review of Ryanair www.ryanair.com
2nd Oct 2009
Overall Rating
- Value for money
- Flight From - ToLondon Gatwick to Shannon
- Flight on time?
- Comfort on flight
- Flight DateSeptember 2009
- Ticket classEconomy
- Customer service
- Quality of food
Will never fly Ryanair again and make it my personal mission to tell others about how they ruined our weekend to Galway Oyster Festival. We checked in online and only had hand luggage and got to the gate with plenty of time. They rufused boarding because we hadn't gone through the checkin to have our visa checked. What is the point of having to go through check-in when you have checked in online! Every other airline checks visas at the gate, but they wanted us to go back through security to the check-in desk to get the stamp.. only the check in desk was not manned because the same people were manning the gate! They were totally unhelpful and ruined our weekend at significant cost to us. My advice, fly Aer Lingus who are fantastic!
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