Guest's Review of Auto Europe Car Hire Car Hire
1st Oct 2009
Overall Rating
- Value for money
- Country & City of hireItaly, Bari
- Choice of vehiclesPoor
- Date of hire (month/year)September 2009
- Condition of vehicleAverage
Wanted to make the best of the sunshine in Italy and rented a convertible through Auto Europe. They asked for a few days to confirm availability of a convertible and came back confirming a booking with Europcar.
Funnily enough, upon my arrival in Bari, I was told by Europcar that they don't have any convertibles available in Bari, never have had and probably never will have. Had to take the only car available but was charged the full amount (prepaid).
Now not sure who lied to whom here (problem of using a broker), but so far the compensation offer from Europcar which Auto Europe passed on is a joke.
Last time I used Auto Europe.
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