Yes Car Hire Review

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2 stars
Average rating for this product is: 2 out of 5

From 0 ratings and 19 reviews

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Guest's Review of Yes Car Hire Car Hire

1st Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    Orlando, USA
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    September 2009
  • Condition of vehicle
    Poor

I think that this company have gone bust.

I have family which arrived in Florida on Friday 25th September with their voucher, to be told by Alamo that Yes Car Hire had not paid the invoices, and therefore they would not release the car. After hours of messing in the airport with an 11 month old baby, they got a taxi to their hotel. Other members of the family were following on Saturday 26th September, and we have had to book another mini-van, which they have picked up from Dollar at the airport. The Alamo representitive was great with my family, including those at Manchester Airport who did try to get hold of Yes Car Hire on behalf of my family to help resolve the issue.

I have been trying the 2 telephone numbers I have for Yes Car Hire since Friday 25th September, and have had no luck. However, a member of my family did get through to them on Saturday 26th, to be told they would 'call back'......needless to say, we are still waiting.

The car for collection in Florida had been paid in full and therefore my family are now out of pocket by this, as well as taxi fares.

We have used Yes Car Hire numerous times in the past, and have never had any problems, either with the voucher, or trying to contact te company, so I definitely think thay have 'gone bust'.

I don't know where else to go over this for advice. If anyone has any ideas, please let me know...

However, at the minute, I would not recommend this car hre company to anyone!

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