Euro Car Parts www.eurocarparts.com Review

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1.1 stars
Average rating for this product is: 1.1 out of 5

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Guest's Review of Euro Car Parts www.eurocarparts.com

30th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    On time
  • Quality of website
    1 stars
  • Goods purchased & cost
    Clutch Cable £29.08
  • Customer Service
    1 stars

Ordered a clutch cable for a 1.9D 306, part came on time but was the wrong engine. Phoned them and a replacement was arranged and the wrong part collected. Second part to be delivered was completely wrong.
After a week of phoning everyday and being told someone would contact me I was told that they told even stock the part which is clearly advertised on their website!
They asked me to bring the part to the nearest depot 50 miles away, after kicking up a fuss they said someone would phone about arranging a collection. After not recieving a call for another week I happened to be in the area of the depot and returned it. I was refunded the cost of the parts but not the £7.95 postage costs.

ECP have had £7.95 off me and have never stocked the part I ordered. Some businesses are getting it completely wrong, this is how to make money out of people! You don't even have to buy parts!

Very angry, never go near them if you know what's good for you.

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