Guest's Review of American Airlines
30th Sep 2009
Overall Rating
- Value for money
- Flight From - ToNew York - London
- Flight on time?
- Comfort on flight
- Flight DateDecember 2008
- Ticket classEconomy
- Customer service
- Quality of food
The staff were surly, both on ground at JFK and on board. My seat back would not recline, the in-flight entertainment system didn't work, the food was dry and disgusting, and they wanted $5 for a glass of wine. All in all, the worst flight I've ever taken, and I've sworn never to fly American Airlines again.
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