Xoom.com Money Transfers Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 56 reviews

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Guest's Review of Xoom.com Money Transfers

29th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Speed of service
    1 stars
  • Type of customer
    Personal
  • Customer Service
    1 stars

I was surprised how quickly the first time that I sent money via Xoom (2000.00 US) the transaction was done the same day within minutes. Unfortunately, the second time the transaction took several hours (I chose the quick service using a debit or credit card) and I had to cancel, XOOM withhold the money and got it back not until FIVE business days. Thinking that the last time was just a "Technical issue" I decided to try again, this third time the transaction has been DELAYED for FOUR days, they of course have withdrawn the cash from my account so I have no choice but wait and hope anytime soon my once thought "quick" transaction will be completed at some point. Just a nice advice to anyone that is looking for fast, reliable service to send money abroad: "Have XOOM be you LAST choice".

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