Guest's Review of Virgin Active Health Clubs
29th Sep 2009
Overall Rating
- Value for money
Since being converted from a Holmes Place to a Virgin Active the standard of staff particularly front of house has deteriorated immeasurably. Due to faulty boilers their is a lack of hot water for the showers, the air conditioning when working blows the smell of a nearby kebab shops extractor air into the gym, not ideal when your meant to be working out and can't get the idea of kebabs out of your mind. The entrance card swiping machines are falling apart and don't let you through, the club desperately needs a refurbishment. Front of house staff + membership managers need some lessons from charm school.
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