Continental Review

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Continental
2.1 stars
Average rating for this product is: 2.1 out of 5

From 3 ratings and 75 reviews

Thumb down 39% of users recommend this product

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Guest's Review of Continental

Overall Rating

2 stars
  • Value for money
    1 stars
  • Flight From - To
    Santa Ana to Houston
  • Flight on time?
    5 stars
  • Comfort on flight
    1 stars
  • Flight Date
    Sept, 2009
  • Ticket class
    Economy
  • Customer service
    1 stars
  • Quality of food
    3 stars

I had the rudest attendent at the gate desk in Santa Ana. I had to get a seat assignment and asked her if I could get that from her. She proceeded to yell at me because she wasn't on that flight yet and said I just needed to be patient and wait. She then typed on her computer. I understand if she was busy but there are much better ways to handle this. I went back up about 20 minutes later and asked her if I could ask her a question without her yelling at me. She laughed at me and continued typing but said nothing else. I'm so confused because I thought continental stressed customer service. I will NEVER fly continental again because of that member of staff She's very rude...and to top it off I'm pregnant. I would've thought she would at least be somewhat nice to a pregnant woman. Guess not.


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