Guest's Review of Continental
28th Sep 2009
Overall Rating
- Value for money
- Flight From - ToSanta Ana to Houston
- Flight on time?
- Comfort on flight
- Flight DateSept, 2009
- Ticket classEconomy
- Customer service
- Quality of food
I had the rudest attendent at the gate desk in Santa Ana. I had to get a seat assignment and asked her if I could get that from her. She proceeded to yell at me because she wasn't on that flight yet and said I just needed to be patient and wait. She then typed on her computer. I understand if she was busy but there are much better ways to handle this. I went back up about 20 minutes later and asked her if I could ask her a question without her yelling at me. She laughed at me and continued typing but said nothing else. I'm so confused because I thought continental stressed customer service. I will NEVER fly continental again because of that member of staff She's very rude...and to top it off I'm pregnant. I would've thought she would at least be somewhat nice to a pregnant woman. Guess not.
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