RedStation www.redstation.com Review

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2.8 stars
Average rating for this product is: 2.8 out of 5

From 1 rating and 15 reviews

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Guest's Review of RedStation www.redstation.com

28th Sep 2009

Overall Rating

1 stars
  • Value for money
    3 stars
  • Content
    2 stars

Support for dedicated servers at Redstation is dreadful. Outside business hours, the Redstation ticketing system is not answered, and support is by mobile phone number only - and this could prove expensive.

They do not monitor the hardware of Redstation dedicated servers - it would be up to you to notify them if you believed there was a hardware problem or not.

The "Backup Drive" turns out to be a Hard Drive attached by an USB cable. Not much good backup to protect from a hack, or even local physical loss (fire/flood/theft). They do not offer any other backup solution.

We experienced unanswered support ticket/calls.

The plus side is that the contract lenght is only one month, so it's easy enough to walk away from them. If you care about your website, then do just that, walk away.

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