Swiss International Air Lines Review

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Swiss International Air Lines go to www.swiss.com
2 stars
Average rating for this product is: 2 out of 5

From 6 ratings and 27 reviews

Thumb down 33% of users recommend this product

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Guest's Review of Swiss International Air Lines

28th Sep 2009

Overall Rating

1 stars
  • Value for money
    2 stars
  • Flight From - To
    US - Europe & within Europe
  • Flight on time?
    1 stars
  • Comfort on flight
    1 stars
  • Flight Date
    Aug/Sep 09
  • Ticket class
    Business
  • Customer service
    1 stars
  • Quality of food
    2 stars

This was our first experience with SWISS Air, and will be our last. The business class seat comfort is no comparison to Singapore air. The service is merely on par with what we would get from the Economy class flying other airlines. The worst experience was flight cancellation. Their attitute is 'we don't like this as much as you do, so deal with it.' Don't even bother to write a complaint letter, as you are only wasting your own time. Lucky if you can get your expense back (any expense you incurred as a result of the flight cancellation). Remember to keep your receipts, and they will ask for them.

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