Pefkos, Finas Hotel and Studios Review

Overall Rating

Checking-in to Finas Hotel and Studios at 05:30 steps staircases and inclines were not lit.
Instructions of "you go up there and you go up there, and we will get back to you" were given to group of guests as means of guiding them to their respective room locations.
On arrival at our room, my first reaction was to leave immediately, if it were not for the time of day. We couldn't even use the toilet facilities as there wasn't toilet tissue In the bathroom.
The room was absolutely filthy, with "remnants" of the previous occupiers; most of the limited array of crockery and utensils were dirty, there was a repugnant odour coming from the one and only cupboard, it was quite clear the room had not been inspected or cleaned properly, if at all. Also the accommodation facilities are totally unfit for any guests wishing to prepare any sort of meal
Bring these issues to the attention of the hotel "staff" and the Olympic Representative; I was bewildered by the complete lack of concern, attention or willingness to attend to or improve the situation for me as a paying guest in the hotel, with a pathetic response of "all the rooms are the same, and, "some guest do take things from the hotel" "maybe your expectations are too high".
On my further inspection of the accommodation, my complaints were completely justified. That is to say, all of the crockery needed to be washed, the cooker/washing unit is in a state of disrepair, the refrigerator needed to be thoroughly cleaned before we would put anything inside, when we did use this, it was only to keep water, juices and soft drinks cool, the door, seal and fitment were absolutely disgusting. Again the refrigerator door and seals was in a poor state of disrepair.
All of the accommodation doors and frames were in poor condition with the doors opening on to the balcony not fitting or locking correctly, both the bathroom and entrance door frames are rotten.
The smoke detector would never have operated, as this was dangling from the ceiling and it was apparent a battery was not fitted.
The facilities around the pool area are totally unacceptable creating very serious health and safety issues, with the drain gratings collapsing into the gulley, lose, broken and eroded tiles all around the pool edge.
The outside bar area, flooded, with guests wading in over 2" of water, the reception area flooded too with rain water oozing into the location through a badly or none sealed feature window, the extent of the rain water eventually included the stairwell and toilet facilities.
In this outside area there is a drain gulley that following the flooding, was still full of stagnant water, this service obviously isn't maintained or it would have drained way, it is also quite apparent that the floor area is never cleaned, with grime and "debris" all over the paved floor we never once saw this area cleaned during the whole two weeks of our stay.
We have visited Greece, Rhodes in particular, many times before and are quite aware of some of the basic facilities; however, never have we had to endure conditions like this and all the previous hotels we have stayed at have always been clean and presentable.