Guest's Review of Orange Mobile Phone Network
26th Sep 2009
Overall Rating
- Value for money
- Signal Coverage
- Time with NetworkOver 1 Year
- Customer Service
I purchased my new pay as you go mobile from Orange telesales who were very good. They even gave me free £10 airtime for my loyalty. Unfortunately, after 4 phone calls and 11 days, I still have not received this. On the 4th call, I found out that the previous 3 persons had not actioned my request. The customer service department is dismal and Orange should tear up their contracts and start again. How hard can it be to obtain this £10. I am considering going to Trading Standards because they have not fulfilled their sales contract.
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