Nationwide Building Society Review

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2.5 stars
Average rating for this product is: 2.5 out of 5

From 0 ratings and 34 reviews

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Guest's Review of Nationwide Building Society

26th Sep 2009

Overall Rating

1 stars
  • Telephone Banking
    1 stars
  • Local Branch
    1 stars
  • Customer Service
    1 stars
  • Internet Banking
    1 stars
  • Cash Point Facility
    2 stars

Abysmal Client Service

I went overseas last year to receive specialised medical treatment for a serious medical issue that I could not afford in the UK. Nationwide were notified of this. Then they locked me out of the internet bank, which made it impossible for me to transfer money over to the account to pay bills while I was away, then they charged me late fess & ridulously high charges. They were advised of an Email address to contact me on whilst I was overseas but decided to send letters to my old UK address instead, needless to say I never received the letters.
I have now had enough of this pathetic unprofessional so called service and have notified all friends and family in the UK of the disgusting manner in which a client of long standing is being treated.They are also disgusted with their condust and are now closing all there accounts with all Nationwide concerns, including savings accounts, loans and mortgages.


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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a