Hastings Direct Car Insurance Review

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Hastings Direct Car Insurance
1.2 stars
Average rating for this product is: 1.2 out of 5

From 1 rating and 75 reviews

Thumb down 17% of users recommend this product

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Guest's Review of Hastings Direct Car Insurance

26th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Male Driver
  • Customer Service
    1 stars
  • Have you made a Claim
    Claimed Over a Year Ago
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    aa

Hastings Insurance are the worst! Even the manager of the repair garage admitted they were 'one of the not so good insurance companies' he dealt with. I had a 50/50% fault accident. I was told to drive my car to a garage 35 miles from my home. I then had to take a train back. No reimbursement for expenses incurred & a whole day wasted. My car was written off & I received below market value, despite my holding out for over a week while they came back with improved offers accompanied by intimidating tactics. 3 months later I had letter from DVLA with a form to transfer my car to someone else, as car had been sold on by Hastings. Hastings were hostile, abrupt & unhelpful from start to finish. A very unpleasant experience.

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