Guest's Review of Iberia Airlines
25th Sep 2009
Overall Rating
- Value for money
- Flight From - ToCOLOMBIA BOGOTA
- Flight on time?
- Comfort on flight
- Flight DateSEPTEMBER 2009
- Ticket classBusiness
- Customer service
- Quality of food
with out doubt Iberia Airlines is the worst business class flight i have taken
this was a night flight and lights were only dimmed for max 2 hours
seat would not recline along with 6 other passengers, picture on screen was
blurred.
as for staff they were the worst i have ever encountered after 30 years of flying business class, they did nothing whatsoever to help and were in fact down right rude
as for customer service afterwards this is appaling, i received a response saying thank you, i tried to reply and got answer back e mail address is no longer in use
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