Bonthrone Bikes www.bonthronebikes.co.uk Review

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1 stars
Average rating for this product is: 1 out of 5

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Mr Orange's Review of Bonthrone Bikes www.bonthronebikes.co.uk

25th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    Still waiting
  • Quality of website
    1 stars
  • Goods purchased & cost
    £800
  • Customer Service
    1 stars

I wrote a review on 26th august about bonthrone bikes - I say a review, more of a rant!
Well it is a few days from October, communication has dried up from and I still have a bike with missing parts.
A new poster has described their service as 'top notch' because they delivered on time - since when was doing what you have paid for be top notch.
Over the last month I have spent another £500 on several purchases from another online bicycle retailer, chainreactioncycles.co.uk - everything arrived on time, with one item returned as faulty and replaced and delivered back to me the same week - nothing special, I paid for the goods and they said they would send them the same day via first class - nothing special as that is what I paid for!
Next move with bonthrone/sbr sports is to use Sale of Goods Act - afraid this bike is no longer fit for purpose, but I don't have any confidence in them now. I am completing the small claims paperwork this weekend....

Pleases that one of the posters got what they paid for :)

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