Guest's Review of Scottish Power
25th Sep 2009
Overall Rating
- Value for money
- Quality of service
- Goods purchased & costgas and electricity
- Layout of shop
I was happy with Scottish Power as my energy provider until last November when I changed to a company offering a better deal at the time. It has taken 10 months and my final bill from Scottish Power has still not been settled. They were very quick to take money from my account having provided me with an inflated estimated bill, but ever since I tried to correct the reading and claim back the overpayment they have gone quiet! When I have phoned them, they say that they are sorting it and will put a cheque in the post to me. It still hasn't arrived.
I emailed them, but they have not replied even though the automated reply service said there were dealing with my query.
I would never recommend Scottish Power.
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