B&Q www.diy.com Review

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B&Q www.diy.com go to B&Q online
3.7 stars
Average rating for this product is: 3.7 out of 5

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Lesley Clinton's Review of B&Q www.diy.com

24th Sep 2009

Overall Rating

5 stars
  • Value for money
    5 stars
  • Delivery
    On time
  • Quality of website
    3 stars
  • Goods purchased & cost
    paving slabs £208.56
  • Customer Service
    5 stars

Our visit to B&Q at roneo corner, romford, was excellent. We were looking for grey textured paving slabs and although they only had 24no on the shop floor, they soon located a pallet of them in their stores. These were delivered the following day. This service was very different to the service we received at the gallows corner store. There we had ordered 135no slabs and were told they would take 2 weeks to deliver. After 3 weeks we were then told that delivery would be 4 - 6 weeks and then later were told they were unobtainable. This was very frustrating as we were half way through building our patio. Staff members at roneo corner gave excellent customer service and we will return to that store again!

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