Written on: 24/09/2009 by glenc (304 reviews written)
I've been banking with Coutts now for just over a year and I have to say Im very, very impressed.
All the other banks I've banked with have been a real pain in the backside when it came to customer service. No interest in keeping your customer, dire levels of customer service and generally the type of businesses you want to dissasociate yourself with as soon as possible.
Coutts are a little more expensive than the standard highstreet bank, but you really do get what you pay for here. The customer service is excellent - they really seem to care about their customer service levels.
Their online banking is good too - its based on Natwest's bankline, so if you're familiar with that its pretty easy to navigate your way round.
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