Guest's Review of Spark Energy Gas & Electricity
23rd Sep 2009
Overall Rating
- Value for money
One word for Spark Energy - Incompetent. My account was in debit £200 which I duly paid. 4 days later they took, without my permission, £345 out of my bank account then sent an invoice stating I had yet another outstanding balance of £229! In the space of 2 weeks have I paid £782 in addition to my monthly DD (now cancelled). No point talking to their customer service staff, if you do actually manage to get through as they are completely useless. Furthermore, I am still waiting on a refund from December 2008 when they helped themselves to money from my bank account.
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