Halifax Home Insurance Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 33 reviews

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Guest's Review of Halifax Home Insurance

23rd Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Type of Cover
    Not supplied
  • Have you made a claim
    Yes
  • Customer Service
    1 stars

I am in the middle of a claim with Halifax for an item of Jewellery that I have lost. The company they contract with is called LMG and they are awful.... Made me feel like a criminal. I have had home insurance for 15 years and this is my 1st claim. Its now in the 9th week of faffing about. I have supplied them with all the requested information and still no joy. When I phoned halifax to complain re LMG, they had no apology to make for LMG rudeness and then proceeded to be extremely rude themselves with no understanding of my complaint .....nor the willingness to try to understand. In a nutshell, Halifax and LMG are both employing staff who dont give a damm about their customers......I suppose if you pay peanuts, only monkeys will work for you!

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