Wizzair Review

Overall Rating

I clicked on "Yes" I would recommend it to a friend, cause of value for money and because Ididnt have any bad experience with this company myself, I flew with them twice. But I avoid travelling with them cause of so many bad reviews and it is obvious bad thing can happen any time, cancellations without prior notice etc. My flatmate travelled with them many times to Hungary, and she didnt have bad experiences.
I also booked a flight London-Zagreb for 9th October 09, which I wish to cancel. I just want to tell you my experience to be fair to wizz air, cause some people wrote when they called that they had been put on hold for an hour. I phoned them today to cancell my booking (still 16 days to departure, and cancellation policy states 14 days prior to departure) and they picked up immediately and told me the cancellation fee is more costly than my flight, cause total ticket cost is £78 and they charge cancellation fee £50 in each direction. So there....
I also told them that it was not my fault, cause the home office holding my passport, she said to write to Wizzair customer service and provide a document as a proof of my claim. I did write to them, and the document I need to ask first from Uk home office. We ll see how it goes, but that was the procedure for the cancellation. There s nothing one can do online, as customer service lady said herself, one needs to call them, thta s the only way. Still, I prefer to fly with easy jet, they seem more professional, and lot longer in business. I do beleive every one of those bad reviews though, sorry it happened to you! East european companies are just not up to west european companies level just yet! And there is nothing astonishing about that, it is just so!

Members' Comments onGuest's Review

• ILO on 17th Nov 2009

  I found this review very helpful because... I get a better idea about this so call air line WIZZ bull but I can not understand why so many peoples get back just here to talk about this in stead off taking more direct action against WIZZZZZZZ , let star all off us to make our own regulations and charge WIZZAIR per minute off delay BECOUSE YOU ALL OFF YOU UNDERSTAND ONCE FOR ALL EVERY MINUTE LOST FROM YOUR LIFE IS MORE VALUABLE THAN ALL THE PRICES WIZZAIR PRACTICE, so let form a independent consumer organization with our own rules and regulations and begin to learn those companies a lesson about THEY EXIST BECAUSE OFF US AND NOT THE ODER WAY AROUND, let then start to charge them working for us. STOP COMPLAINING ONLINE AND DO IT OUTSIDE LET GO TO STAND UP FOR OUR JUST ON PAPER RIGHTS