Forbidden Planet - www.forbiddenplanet.co.uk Review

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★★☆☆☆
1.5 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Forbidden Planet - www.forbiddenplanet.co.uk

“I ordered some items from their online store on a...”

Written on: 23/09/2009

I ordered some items from their online store on a Saturday morning. I received a conformation email and the money was removed from my account. By Wed I had not had any update emails. I checked my online account and it only said that payment had been received. After sending a few emails and not getting any replies, I tried ringing their contact number. I was told that my items were still awaiting stock and so I decided to cancel my order.



DOESN'T SAY IF ITEM IS IN STOCK | NO ACCOUNT UPDATES PROVIDED | NO EMAILS REPLIED TO | DELIVERY WITHIN 28 DAYS (pretty poor for this day and age especially if I'm paying £4.15 for postage)



Don't bother with them. Forbidden Planet need to step it up a notch!

  • £33.00

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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