Written on: 23/09/2009
I ordered some items from their online store on a Saturday morning. I received a conformation email and the money was removed from my account. By Wed I had not had any update emails. I checked my online account and it only said that payment had been received. After sending a few emails and not getting any replies, I tried ringing their contact number. I was told that my items were still awaiting stock and so I decided to cancel my order.
DOESN'T SAY IF ITEM IS IN STOCK | NO ACCOUNT UPDATES PROVIDED | NO EMAILS REPLIED TO | DELIVERY WITHIN 28 DAYS (pretty poor for this day and age especially if I'm paying £4.15 for postage)
Don't bother with them. Forbidden Planet need to step it up a notch!
As rated by our community of reviewers
" Perfect " Read More
" A lovely suprise " Read More
" Truly beautiful piece of art " Read More
Written by Cooljamestoste
" I ordered various items and I am over the moon with them all. Very ... " Read More
" Bradford store a joke!! " Read More