Resort-Hoppa.com www.resorthoppa.com Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 1 rating and 77 reviews

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Guest's Review of Resort-Hoppa.com www.resorthoppa.com

Overall Rating

1 stars
  • Value for money
    1 stars
  • Suitability
    1 stars
  • Effectiveness
    Poor

Beware of this company!

I booked return transfers to Alcudia, Mallorca for my friend and me in June. When it came to going home I was supposed to receive a text confirming our departure time, which I didn't. I then had to go out of my way to get to an internet cafe to confirm online. Despite doing this our coach never picked us up. I tried to phone the emergency line a number of times on my mobile and on a pay phone but it did not work. We waited an hour in total and had to pay 80 euros for a taxi in order to make our flight.

On asking resorthoppa for a refund on our booking and the taxi fare I was told the driver did arrive at the hotel to collect us. Well, we didn't see him and we were waiting outside for the entire time! We still have not had our money back. I have also e-mailed the company asking them for proof of the time the driver supposedly came to collect us (something which resorthoppa said they had) and I have not had a response.
Also please beware that this company is not a member of ABTA despite them having an ABTA logo on their website. I found this out when I complained to ABTA about them.


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