weemantam's Review of Dabs www.dabs.com
22nd Sep 2009
Overall Rating
- Value for money
- DeliveryOn time
- Quality of website
- Goods purchased & cost£600
- Customer Service
Like most people would agree, when things go right, DABS is just about as good as they get. Excellent stock, prices and delivery.
When things go bad, the REALLY go bad. There genuinely is NO customer support. I thought after all these years they would have ditched this total turkey of an idea to have online interactive customer assistance. Its pretty much the single failing on the part of this company.
I had a two month battle to have a stinker of a TV replaced and eventually I won but it did take a fair bit of effort. Initially they put me back onto the manufacturer but eventually I ascertained DABS were ultimately responsible for sorting out my problem.
On the strength of the customer support alone I'd say stay away. It's worth a few quid extra to get the same thing elsewhere.
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