Knightowl's Review of PayPal www.paypal.com
22nd Sep 2009
Overall Rating
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My experience with Paypal was horrendous. They have been holding my money (over £1,000) for over two months, insisting that they needed proof of identity in the form of a photograph. They already had a lot of sensitive information about me, so I refused (on the advice of my bank) because of security concerns. They refused to release the account unless I sent a photo. They could not tell me how they would use the photo (they have never seen me, or my photo) I am convinced they planned to steal my identity. I did get my money back in the end - all I really needed was a number.
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