Guest's Review of Duvet and Pillow Warehouse www.duvetandpillowwarehouse.co.uk
21st Sep 2009
Overall Rating
- Value for money
I was charged for my order of over 100 euros and they said my order was dispatched. However i never received it and when i tried to follow up via numerous emails and phone calls i got absolutely useless customer support - very polite, but useless. If you want to purchase items in the hope that you just might receive them then definitely use this store! I am still awaiting a response from the Duvet and Pillow Warehouse on my order - over a month after being charged.
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DuvetAndPillowWarehouse
on 29th Sep 2009
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Duvet & Pillow Warehouse: Apologies to the customer for their experience which we take seriously. We do not charge any cards until to order has been despatched. If the submitter of this review could provide details of this order, we will ensure any problems are sorted out. Please send an email to review@dapw.co.uk and I will ensure this is pickup up and dealt with .
Adam Prowse
Director
Duvet & Pillow Warehouse
www.duvetandpillowwarehouse.co.uk