353 Car Rental Review

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1.6 stars
Average rating for this product is: 1.6 out of 5

From 2 ratings and 39 reviews

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byron lyth's Review of 353 Car Rental Car Hire

20th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    Ireland
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    10.09.09
  • Condition of vehicle
    Poor

We arreived back from Dublin late last Wednesday night. We ust say our experience of 353 hire car was not a happy one. We normally use Hertz and have had no problems with them however we thought we would give another company a try, so we googled hire cars and Argus recommended 353. We wanted a four dorr car and the site offered a Kia or similar car however the Kia was not the best. We arrived in Dublin there was only one member of staff on duty therefore we had to waite to be delt with we completed the paper work only to be told that the car was parked approximately 10 minutes away (there and back) and would you fill in the damage form and return to the desk before you depart before leaving the car park.

Baring in mind that this was a relatively new car (2009) with approximately 10,000 K. on clock, the clutch was dodgy and kept slipping, it cut out on a number of occasions and the radio ariel was broken off the car therefore during our hire we had very poor radio reception just noise most of the time so no service there! On returning to the arrival hall to return the damage report we asked for an alternative car but none available for us. How can a reputable company rent out such a faulty car.? We paid for a full tank of petrol and only used half as this cat was not a pleasure to drive it got us from A to B and that was it. If the car had been in better condition we would have userd the full tank but as it was w didn't want to experience a break downh with this car, nbefore you say, break down cover is standard the was this car was presented we didn't want to test this service and can you blame us.

On arriving baqck at the drop offpoint inh Dublin Airport this man beckoned us to the drop off point checked the petrol gaughe saidf thanks obviously for our half fullo tank of petrol, we complained that the car was not good and the guy through chewing guy ignored us. The car was driven away to be put through a bad car wash and promptly re rented to another unspecting client.

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