Guest's Review of SMS (Special Mail Services) Courier
20th Sep 2009
Overall Rating
- Value for money
SMS Lie!! I urgently needed a replacement card from my bank. The courier claimed to have tried to deliver; that there was no-one there; that they could not leave a card as it was a communal letter box. All of those points were complete lies. I would never use this company and I hope no-one sending to me ever does.
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Members' Comments onGuest's Review
katesms
on 9th Oct 2009
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My name is Kate Slough, Head of Customer Concerns for SMS.
I would be happy to investigate the problems you mention. Please contact me on my company e-mail of kate.slough@securemail.co.uk with your name and full postal address, and I will be able to provide a response to your concerns directly to you.
Many thanks,
Kate Slough - Head of Customer Concerns.