Guest's Review of BT
19th Sep 2009
Overall Rating
- Value for money
- Customer Service
- Extra Features
- Reception
- Reliability
We changed to BT as I thought by provider KC was bad,not so nothing is worse than BT went with them for Broadband phone and vision. My neighrbour has been having a problem with his landline for months and months which BT have come and dug up the path 3 or 4 times looked down the hole said line are broken but not there responsibility and closed up the hole on each occasion. They have been promising my neighbour they will come and fix it and work was scheduled to commence and new cable laid but nothing. I then went with BT his line now working mine not as they have patched his up with mine so I cannot make phone calls or receive them. Got in touch with a lvely lady at BT and after a lot of phone calls she got the work approved to start today 19th september 2009.Guess what nothing happenend another pack of lies.I am cancelling on Monday but how can I I have no phone to cancel with. do not go with bt broadband keeps going down,no phone line and vision tv keeps going down avoid this firm like the plague.Hours and hours me and my neighbour have been on with them.The phone call center in India is rubbish
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