Direct Line Car Insurance Review

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Direct Line Car Insurance
1.5 stars
Average rating for this product is: 1.5 out of 5

From 7 ratings and 146 reviews

Thumb down 25% of users recommend this product

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Guest's Review of Direct Line Car Insurance

19th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Reason for going with this company
    Auto Renewed
  • Driver Type
    Male Driver
  • Customer Service
    1 stars
  • Have you made a Claim
    Never Claimed
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    same

we tried to change as we had seen cheaper and Direct Line would not allow us to and said we had to wait for our renewal date. I said to cancel then and they said I would have a cancellation fee. I even asked what their new quotes were and they refused.
NEEDLESS TO SAY as soon as my renewal came through the door I changed.
Their quote £645 and new quote via price comparison with Admiral £305 . No wonder they did not want to give me a quote. The same happened on their contents insurance,...I saved £29 a month for same cover. DO NOT GIVE THESE PEOPLE YOUR BUSINESS. We had been them for 10 years no claims.......where is their so called Loyalty...only if you complain do they listen.........best phone around each year and no more loyalty to these companies.

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