Fly Niki Review

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2.4 stars
Average rating for this product is: 2.4 out of 5

From 1 rating and 3 reviews

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Guest's Review of Fly Niki

19th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Flight From - To
    Rome(ITA) to Wien(Austria)
  • Flight on time?
    3 stars
  • Comfort on flight
    1 stars
  • Flight Date
    August 2009
  • Ticket class
    Economy
  • Customer service
    1 stars
  • Quality of food
    1 stars

Fly Niki is The worst airline ever, i have never had a bad experience like this during my flight from Rome to Wien first of all at the check in counter i dealt with a girl who is in my opinion the worst front liner you can meet in your life, no greetings or smiling her welcome message is do you know you will pay excess weight if you exceed 20 kilos!!! very rude and impolite to the extent that she is asking the passengers to remove other airline tags on luggage by themself because may be she fears that one of her nails can be broken, she insisted that i pay extra weight for only 2 kilos excess which is ignorable in all other airlines, when i tried to escalate the matter and asked about her manager she told me we have no manager and refused to give me her name, finaly i spoke with someone responsible who admits that he can do nothing regarding this and advised me not to write a complain because no one will respond and he was correct. finaly when i arrived at wien i found some missing items from my luggage. i advise everyone to make external packing for his luggages before dealing with this people, step away and search for any alternative other than this airline

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