Guest's Review of Generac 5000
18th Sep 2009
Overall Rating
- Value for money
- Special FeaturesNot supplied
- Durability
- Service & Support
- Owned Product For:More than 1 year
- Ease of Use
- Style
I bought a UltraSource 5000 from Home Depot in September 2006. It would not start with less than 100 hours on it in may 2007 while I was wiring my shop to run off of it. I spent 3 months trying to get someone to work on it! No Generac Service center would touch it! I had a local friend that is a Generac Authorized Dealer that said he would attempt to fix it. I was in Afghanistan and he brought it home, he got it to start but now it has a short in the battery circuit and no power output when it is running. I was going to buy a fixed LPG for the house and use this one for the shop until it died and Home Depot nor Generac wanted anything to do with it once I went out the door and they had my $2100.00 in their pocket. I have a very expensive BOAT ANCHOR in my backyard for 2 years.
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