Bonthrone Bikes www.bonthronebikes.co.uk Review

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1 stars
Average rating for this product is: 1 out of 5

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Guest's Review of Bonthrone Bikes www.bonthronebikes.co.uk

17th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    Still waiting
  • Quality of website
    1 stars
  • Goods purchased & cost
    £20
  • Customer Service
    1 stars

Placed an order for an item I could find nowhere else, got charged immediately and was charged £4.99 for delivery in 5-7 days! Every time I go to the website it is still says "Awaiting Shipping", get through to help desk 1 call in 20 - no queuing your call just get "number unavailable".
Tried to cancel and was rudely told my item would be with me in 5 days, because I "couldn't see what he could on his system", still waiting. Really frustrated as I paid a premium for both the item and the postage as it was a replacement for a broken component.
Terrible service, would advise to avoid web shopping with Bonthrone Bikes

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