I Want One Of Those www.iwantoneofthose.com Review

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I Want One Of Those www.iwantoneofthose.com
1.3 stars
Average rating for this product is: 1.3 out of 5

From 7 ratings and 51 reviews

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Guest's Review of I Want One Of Those www.iwantoneofthose.com

17th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    Up to a week late
  • Quality of website
    3 stars
  • Goods purchased & cost
    £60
  • Customer Service
    1 stars

Purchased a retro phone for my sister's birthday in good time (or so I thought). It took a week to be delivered and when I opened the poorly packaged item, it was clearly a second hand item (possible a return) and wasn't checked before sending out. Bits had been chipped off the underneath of the phone and there was dirt everywhere. For £60, I thought this was pretty poor.

Emailed I Want One Of Those customer services who were polite and prompt but simply couldn't understand what I was asking. I needed the item for a birthday but my only option was a replacement - possibly taking 2 weeks to arrive. I said this was not good enough and the customer service representative went on to them issue me a returns authorisation code (though this is not what I asked for). So now I am possible without a present and now have to arrange a return.

I KNEW I should have bought elsewhere. Please read before deciding to make your purchase and give yourself a few months in case you receive one of the second hand items!

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