Tiscali Broadband www.tiscali.co.uk Review

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Tiscali Broadband www.tiscali.co.uk
0.8 stars
Average rating for this product is: 0.8 out of 5

From 39 ratings and 871 reviews

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Guest's Review of Tiscali Broadband www.tiscali.co.uk

16th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer Service
    1 stars
  • Reliability
    1 stars
  • Speed Consistency
    2 stars

Do not ever sign up with tiscali. They are the worst provider ever. There support is the worst thing ever - you got to pay them for this.

I requested my mac code and my internet connection stopped working. I raised a ticket with them and then i was told that because i am migrating they are no longer responsible for the line. This is garbage my new ISP told my that Tiscali are still responsible until they take over (1 week from now).
It is like dealing with a child they are a bitter company because I now longer want to "play" with them anymore. I've since blocked my payment to them, if they wont assist in getting my line back up then I see no reason to pay them for a non-existent service.

Just for the record I only ever lost connection with them for a couple of hours. I then request a mac code and the line went down for days - I beleive they switched it off on purpose which is just plain childish!

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