Guest's Review of US Airways
16th Sep 2009
Overall Rating
- Value for money
- Flight From - ToPA to TX
- Flight on time?
- Comfort on flight
- Flight Date6/09
- Ticket classEconomy
- Customer service
- Quality of food
MDT to SAT June 2009: HORRIBLE Airline. Late takeoff, nearly missed my connection and then when I arrived in SAT my luggage was lost and THEY HAD NO IDEA WHERE IT WENT. Then by 10pm that night (I arrived at Noon) the luggage arrived, totally broken suitcase, ALL MY FAMILY GIFTS DESTROYED incl new presents for my baby niece and my presents for my frail and elderly mother. Called their Customer relations, filled out their forms for damages, then even had to speak to a rep on 2 occasions. Got a letter saying they weren't going to pay for any damages. Filed an rebuttla, just got another latter today saying they won't reimburse me for damages.
US AIRWAYS SUCKS. DO NOT fly this airline.
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