Fortis Car Insurance Review

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2.5 stars
Average rating for this product is: 2.5 out of 5

From 3 ratings and 9 reviews

Thumb down 44% of users recommend this product

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Guest's Review of Fortis Car Insurance

15th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Reason for going with this company
    Recommended
  • Driver Type
    Older Drivers
  • Customer Service
    1 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Equity Red Star

I was recommended by Blue circle {who are fantastic and could not be more heplful} I have spoken to a few people at your call centre and I feel that they have been primed to say only a few thing I sorry your policy does not cover that or I sorry we dont cover that or thats not my problem you cant buy a car a car from a forcourt you policy does not cover that or I sorry you cant have a curtesy car if yours has has burnt out your policy does not cover that no you cant claim for a sat nav your policy does not cover that. We can only offer you a small amount for your car because your policy only covers you for market value and if you can't find a car like your old one then we can't get you a simelar one (you guessed it } because your policy does not cover that. Since a bought my car 5years ago I have paid £220 a month to cover me by law to find that my policy does not cover that! Also a please or thank you would not go amiss if you have just lost your car it would be helpful if someone would say I am here to help and your policy does cover that! I am a person who does not loose her temper very quickly but I told one off your girls on the phone the other day your company was rubbish I still stand by that I have been driving since I was 17 and am now 53 I have never claimed since I started driving.

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