MonkeyShine - www.monkeyshine.co.uk Review

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★★☆☆☆
1.6 / 5
20% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of MonkeyShine - www.monkeyshine.co.uk

★☆☆☆☆

“Are MonkeyShine still in business? I placed an order...”

Written on: 15/09/2009

Are MonkeyShine still in business? I placed an order in June. Payment was taken and I am still waiting for delivery. I have had no answer to my emails. Nobody answers their phone.

  • Fabric hobby horse, £25.98

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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Gemw's Comment

Written on: 01/10/2009

hi. i have previously left my comments on here (i ordered a wooden bathroom step) and i have rang monkeyshine, emailed them & sent letters by recorded delivery. phone calls & emails were not replied to & the letters i sent were returned to me by the post office.
<br/>i have been following the advice of trading standards from the start. trading standards suggested to me that i take monkeyshine to court to get my money back, which i was reluctant to do because i would be out of pocket again untill the company director has to cough up what he owes us! i spoke to my credit card company again and they have recredited my account and they are now chasing the money from monkeyshine which is a huge relief.
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<br/>i would advise you to speak to trading standards to log your complaint & speak to your credit card company too, who should reimburse you as the transaction was over &pound;100. i also want to add that i spoke to withernsea post office when i was trying to find out if my letters had been received and they told me the unit where monkeyshine was situated has closed down and a friend of hers worked there and is now out of a job! if that's not confirmation they're sipping on cocktails in the bahamas spending our money then what i?!
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<br/>i wish you good luck and post back on here to let me and others know how you get on.

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