Virgin Car Insurance Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 14 reviews

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Guest's Review of Virgin Car Insurance

15th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Male Driver
  • Customer Service
    1 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Tesco

Rude assessor on the phone after my car was stolen. I'm being made to feel like a criminal! They won't let me suspend my payments while they investigate the matter, and because there's nobody there for them to claim from they insist that I won't be refunded my monthly charges and can't cancel until they're done with their investigation. So basically, I'm paying them £60 a month to do some investigating with no chance of ever getting my money back. A little compassion would go a long way, but I don't think I'm going to see it from Virgin Car Insurance

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