The Mobile Phone Company Review

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1.9 stars
Average rating for this product is: 1.9 out of 5

From 0 ratings and 16 reviews

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Guest's Review of The Mobile Phone Company

15th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    18 month phone contract £21 pcm
  • Layout of shop
    1 stars

The Mobile Phone Company contacted my elderly father in January this year. He believed they were from his existing mobile phone provider Orange and he was arranging an upgrade for his handset and a further contract.

This was not the case, they were acting on behalf of 3-Mobile. 3 sent him a new phone (and contract)... He paid the bills for 6 months and didn't open the phone. My mother realised he was paying for 2 mobile phone bills when she was going through his bank statements.

Neither company is offering any resolution to the problem and they are refusing at this time to cancel his contract!

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