Safestyle UK www.safestyle-windows.co.uk Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

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Guest's Review of Safestyle UK www.safestyle-windows.co.uk

15th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars

AVOID AT ALL COSTS!!!!!


The Safestyle UK sales representative turned up over 20 minutes late

The guy lied about your 10 year guarantee. I specifically asked if it included locks, handles, glass and the frame and he said yes. Your paperwork does not state this it only covers the frames

We told the guy repeatedly that we were not in a position to agree to anything that night as we only wanted a quote as we had several other companies to talk to. I mean what idiot would sign up to spending thousands of pounds without checking it was a good deal that was being offered. I imagine some people sign up just to get the sales rep out the door and then cancel later.

He had the cheek to said we should have booked another appointed time when my partner have to leave to go out despite the fact he had turned up late, he had already been there for ages repeating the same information over and over again and us telling him we would not be signing up for anything until we have received over quotes.

As for the pricing what a joke, he started at over £11,000 then apparently could offer us a maximum 67% off then two minutes later he took off another 2%. Even with "69%" off the price you are still very expensive.

The guy then messed around phoning the office for some reason when we told him we would not sign up to anything tonight and that my partner had left. The guy on the end of the phone said offer £3,100 but the sales rep didn't offer this to us.

Finally got the guy out of the door after more hard sell. He really did not get the hint to leave.

Also in the paperwork it says when you sell your house you have to pay £70+ to change the guarantee onto the next owners. What a cheek.

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