Saga Home Insurance Review

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1.2 stars
Average rating for this product is: 1.2 out of 5

From 0 ratings and 15 reviews

Thumb down 13% of users recommend this product

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Guest's Review of Saga Home Insurance

14th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Type of Cover
    Not supplied
  • Have you made a claim
    Yes
  • Customer Service
    1 stars

Saga, the name says it all, don't waste your money. They aren't worthy of any stars but that wasn't an option!

On hearing a loud bang as if something had hit our front door we discovered the interior glass broken, phoned Saga only to find Aviva answer their calls at weekends and could not access our details and were told to call back the next day. Saga sent a man round from homeserve who measured up for the repair.

We heard nothing for nearly 3 weeks and on phoning them were told they will not pay out as it's wear and tear. We are livid as had they bothered to let us know, we could have had it repaired by now and instead our property in not as secure as is should be and I daresay were we burgled in the interim they would not pay out.

We are appalled at the service or should I say lack of it and will be taking the matter further.

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