Samsung RS21NCSV Review

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2.4 stars
Average rating for this product is: 2.4 out of 5

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littlejohn's Review of Samsung RS21NCSV Fridge Freezer

12th Sep 2009

Overall Rating

1 stars
  • Value for money
    2 stars
  • Special Features
    Not supplied
  • Durability
    1 stars
  • Service & Support
    3 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    4 stars
  • Style
    4 stars

Our Samsung Fridge Freezer (RS21NCSV1) worked fine for about 18months and then the trouble started. The fan started making a really bad noise and upon inspection the whole of the back panel was full of solid Ice. We discovered this was a know fault as it had been on Watchdog,so we called the engineer out. He replaced the panel and said we would have no more trouble. Samsung also extended the warranty to 5 years, free of charge. However, in the last six months I have called the engineer no less than 4 time to sort out the same problem plus the freezer fluctuating in temperature. The engineer has now written it off, and Samsung are offering a replacement, which alarms me as I have no confidence in their product.

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