Guest's Review of Onetel
10th Sep 2009
Overall Rating
- Value for money
- Customer Service
- Extra Features
- Reception
- Reliability
Have had no problems with 0netel for about 5 years - I now have a wonderful deal set up as I was a loyal and long term customer - but I had to ask for it! Their technical helpline is good, always helpful, knowledgeable and patient, that counts for a lot. I'm glad though that I wasn't persuaded to change to TalkTalk - I hear that their help line is nowhere near as good - I understand that the Ontel set up is as it always was on the phone, at least it was when I thought to ask!
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