Printer Inks, www.printerinks.com Review

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0.4 stars
Average rating for this product is: 0.4 out of 5

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Guest's Review of Printer Inks, www.printerinks.com

10th Sep 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    Still waiting
  • Quality of website
    2 stars
  • Goods purchased & cost
    Inkjet cartridges
  • Customer Service
    1 stars

I have previously used Printerinks.com to purchase replacement inkjet cartridges for my Epson DX4450 printer. No problems at all with my first experience, although I did think that the time taken between ordering and actual delivery was a little excesive. My second order with this company has been a totaly different experience. I placed order and money was taken from my Paypal account straight away. One hour later, I recieved an email stating that an item was out of stock. I emailed company to cancel that item. I recieved NO reply. A day later I telephoned company and couldn't get through to their "first class customer services". A week later and several unanswered emails and unsucessful phone calls, I have still not recieved goods. If product is out of order it should be indicated as such on the website, therefore everyone knows where they stand. Because of the shocking if non existant 'customer service' and non delivery of goods I DO NOT RECOMMEND THIS COMPANY.

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