Handtec www.handtec.co.uk Review

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3.4 stars
Average rating for this product is: 3.4 out of 5

From 1 rating and 91 reviews

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Ross78's Review of Handtec www.handtec.co.uk

9th Sep 2009

Overall Rating

5 stars
  • Value for money
    5 stars
  • Delivery
    On time
  • Quality of website
    5 stars
  • Goods purchased & cost
    Garmin Forerunner 405CX and 310XT
  • Customer Service
    5 stars

I ordered a Garmin Forerunner 405CX from Handtec which was great and I was very happy with it for about a week, until I started using it for longer runs, or in the rain. In both situations either due to perspiration or rain respectively I found that the touch-sensitive bezel either froze completely or even went haywire, responding to non-existent 'phantom touches'.

I made a video recording of the 405CX misbehaving and completed a return to Handtec explaining the problem, and saying that I would like to buy a 310XT instead (the bulkier but far more robust and professional triathlon GPS which Garmin produce).

Handtec refunded my money immediately upon return of the 405CX and I am now the very pleased owner of a 310XT which is performing sterling service in tracking my run time and speed, providing me with an incentive to get my self out running, and invaluable assistance in finding my way back when I get lost in the jungle round where I'm based!

Handtec were both efficient and helpful throughout, and I would thoroughly recommend them to anyone, and will certainly be using them again in the future.

Ross

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